You’ve come to 5hop5 to save money with its great selection of voucher codes, offers and daily deals. However, do you know how discount codes work? Do you know what to look for when you pick out a daily deal? Here we answer some of the most frequently asked questions about promo codes and more.

- What is a voucher code?

A voucher code is also known as a ‘promo code’ and a ‘discount code’. It is a way to get money off a listed item with an online retailer.

- How do voucher codes work?

Typically when you get to the checkout – or shopping cart – stage, you will be prompted to add a voucher code into a promotional box before completing your purchase. When you do this, the discount should be deducted from your basket’s total. Make sure this discount is in place before completing your purchase.

- How long does a voucher code last for?

Most voucher codes will come with an expiry date – some may be short-term offers, others may be long-term deals. So check the date before you use a voucher code to ensure you can capitalise on the offer.

- What are expiring codes?

These are voucher codes that will typically be ending in the next few days – so check out this section to ensure you don’t miss out on any offers.

- What if the voucher code does not work?

If the voucher code does not work, check the expiry date and any terms and conditions to ensure you have complied with all the rules outlined. If you appear to have done everything correctly then use our ‘contact us’ page to get in touch.

- What is a daily deal?

Daily deals are unique offers or experiences usually published through group buying websites. The group buying website negotiates a special offer on a product or service in return for promoting that deal through its website. As such, the business benefits by gaining increased exposure, while the customer benefits from a unique saving.

- Why do so many people have to sign up for a deal?

Most daily deals are group buying offers – meaning a certain number of people have to sign up for the offer to go ahead. This ensures that the company offering the deal will secure a certain amount of custom in return for its discount. It also encourages customers to use social networking to ensure a sufficient number of people sign up so the offer goes ahead.

If not enough people sign up for the deal in time it will be cancelled without charge even if you have already signed up.

- Are there better deals by going to the websites directly?

5hop5 collates daily deals from several group buying websites and puts them into an easy-to-use list based on the city in which you live. The deals you find in its listings are exactly the same as by approaching these daily deals websites directly – 5hop5 simply makes them easier to find.

- I have a question that isn’t listed here.

If you still have a query about how 5hop5 works, use our ‘contact us’ page to get in touch and we’ll be keen to help.